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Terms & Conditions

Out of Stock
Sometimes an order that we have received on your behalf may be out of stock. If your entire order is out-of-stock, your order will be cancelled. Occasionally, part of an order may be out of stock, at which point the customer will be contacted to gain a full or partial refund depending on the customer's wishes.

Cookies
'Cookies' are pieces of information that a web site transfers to your computer's hard disk so that your computer can be identified when you re-access the site. A cookie can only be read by the site that places it, so art4chimpst cannot track information based on any other cookies in your browser. From time to time, we may use the cookie feature of web browser applications which will allow us to store data about your visit. Cookies help us to provide you with a customized web experience and to learn which areas of our site are useful and which areas need improvement. We may also use cookies to provide you with shopping fulfillment services, including requests for price quotations, purchase instructions, purchase tracking, and the administration of special promotions. Internet Explorer uses a separate file for each cookie. Cookies are generally supported in version 3.0 and newer of Internet Explorer. Most browsers also allow the option of displaying a warning before accepting a cookie, or refusing all cookies. Declining cookies while using International Checkout shopping cart may result in some features not working properly.

Copyright
All contents included on the art4chimps web site, such as text, graphics, icons, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of art4chimps or its content suppliers and protected by International Copyright Laws. The compilation of all content on this site is the exclusive property of art4chimps and protected by International Copyright Laws. All software used on this site is the property of art4chimps or its software suppliers and protected by International Copyright Laws. All right, title, and interest in the web site and services provided therein, including, but not limited to, all associated market data and information is owned byart4chimps, and you acquire no interest therein. All rights reserved. Any unauthorized use or any reproduction, modification, or distribution of materials is strictly prohibited. All art4chimps graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of art4chimps. art4chimps trademarks and trade dress may not be used in connection with any product or service that is not art4chimps without prior and written consent, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits art4chimps. All other trademarks or trade dress not owned by art4chimps that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by art4chimps.

Currency
Visa and Master Card payments will be processed in your local currency. If your local currency is not supported, then payment will be processed in British Pounds. All other payment methods will be processed in British Pounds only.

Disclaimer from Unforeseeable Circumstances
art4chimps is not responsible or liable, nor shall it be deemed in default of the Terms and Conditions, for any delay or failure in performance or non-performance of any aspect of this agreement resulting directly or indirectly from any accidents, fires, electrical or electronic failures, equipment failures, shipping delays from either online retailers, international couriers, or others, acts of God, labor disputes, governmental orders or regulations, or any other cause beyond the reasonable control of art4chimps.

Duties and Taxes
If you do not choose to pre-pay Duties and Taxes, you will be responsible for Duties, Taxes, and any related charges when your order arrives in your country. Duties and Taxes are calculated and charged by customs in your country.

Fraud Reporting
In the event of any investigation of unlawful activities by local, state, national and/or international authorities, art4chimps reserves the right to disclose personal information as required. Any party or individual conducting unlawful activities on art4chimps will be reported to the proper authorities, including disclosure of personal information relating to any investigation of said activities.

Insurance
All orders are insured against loss or damage. The cost of this insurance is included in your art4chimps shipping and handling fee.

International Shipping Transit Times
art4chimps will get your items to your doorstep as quickly as possible.

STANDARD SHIPPING arrives to your address in approximately 8-20 business days.

PRIORITY SHIPPING arrives to your address in approximately 4-10 business days.

TRANSIT TIMES are estimated and are not guaranteed. We are not responsible for delays by customs or by the store.

Links To Other Sites
art4chimps may offer links to other independent third party web sites. Please note that when you enter those web sites using our links, art4chimps bears no liability for the contents thereof.

Modification Of Terms

art4chimps may modify any aspect of this agreement at any time at its sole discretion without prior notice. Any modification to the Terms and Conditions shall be effective immediately once posted on the web site. Check the web site regularly if you are interested in reviewing any changes. Your use of the web site and the International Checkout service after modifications have been posted constitutes your acknowledgment of such modifications and your agreement to be bound by the terms and conditions of these changes.
 

Payment
Payment options include credit card, PayPal or bank transfer via our secure website. To minimize the risks associated with card-not-present transactions, our Verification Team may require its users to:

-Present copies of the original credit card, photo ID and credit card statement including billing address.

-Provide a confirmed account and/or address for PayPal.

Restricted Products and Merchants
Rarely, an item is restricted from International shipment. If this is the case you will be notified and your order will be cancelled. You are responsible for all expenses related to any and all items which are restricted from delivery to your country due to your country's customs or laws. art4chimps reserves the right to refuse fulfillment of any product, based solely on its own discretion and in accordance to any and all international laws. This right shall exist at all times, even after an order confirmation has been placed.

Refused Shipments / Delivery Failure
You will be held liable for return shipping (if applicable), duties and taxes (if incurred), and for all other associated fees when any of the following circumstances occur. Your package will be abandoned and you will be billed for any additional fees. Absolutely no refunds will be issued.

  - You refuse delivery of your parcel for any reason.

  - The carrier makes 3 unsuccessful attempts to deliver your parcel to your address because you are not at home and/or do not pay duties and taxes.

  - You provided an invalid address.

  - Your parcel is returned by customs because your merchandise is restricted from import into your country.

  - You refuse to pay duties and taxes.

Returns and Exchanges

INSTRUCTIONS:
To Request your return or exchange, please email sales@art4chimps.com.

TERMS AND CONDITIONS:
Returns/Exchanges will not be accepted unless your request is received within 7 business days of receipt of your order, and must be authorised by art4chimps. You will receive detailed return instructions when your Return/Exchange is approved.

Therefore, your order may not be eligible for return or exchange. In addition, any delays by the shipping carrier, customs, or any other cause may affect your order's eligibility for return. Due to the time sensitive nature of returns/exchanges, we recommend that you contact art4chimps immediately with your request for a Return Authorisation. This policy applies to Returns, Exchanges, and Defective Merchandise.

Merchandise must be in new condition with tags attached and must be accompanied by the original art4chimps receipt or invoice.

All returns must be sent insured via registered mail, or any other delivery service that can track a package and requires a signature upon delivery. Due to the time sensitive nature of the store's return policies, expedited/express shipping may be required.

REFUND: If you request a refund, you will be refunded for the merchandise purchase price, minus shipping cost of the merchandise back to art4chimps. Your refund will not be issued until the Return is accepted.

EXCHANGE: If you request an exchange, you will pay for all shipping fees including domestic shipping to and from the store. We will bill you via your original payment method for any additional charges incurred.

Shipping and Handling Fee
Our shipping and handling fees are combined on your order and are automatically calculated by our system depending on the total amount we spend on your behalf and how many items are in your order. Prices vary per store and per country. Shipping and Handling fees are calculated upon checkout. Your total, including shipping and handling, will be provided before you submit your order. Occasionally, there are situations out of our control such as, but not limited to, out-of-stock items, product price increase, additional international shipping fees due to the size and weight of your items and local customs and import limitations. If such an exception occurs, you will be contacted by our Customer Service Team.

Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. art4chimps reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

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